Make trouble resolution faster, better, and less expensive with Our Multivendor Maintenance solution. We offer single-point-of-contact (SPOC) support service for Medical equipments and Devices with multiple original equipment manufacturers and Suppliers. Our solution streamlines and integrates traditional OEM maintenance-related activities and end-to-end processes to deliver faster, more efficient, and more cost-effective support.
Our multivendor maintenance solution provides:
- Single-point-of-contact coordination
- Technical support services
- Onsite field maintenance services
- Part repair and exchange services
- Guaranteed service level agreements across equipment from all vendors
- Integrated performance reporting
Maximize Resources, Simplify Service, Reduce Costs
Because you work with a variety of equipment in Hospitals, from multiple manufacturers, we offer service solutions without boundaries. Our multi-vendor support plans deliver expertise and convenience to support you on your path to innovation and success.
- Maximize Resources:
Whether you are looking to arrange for service on one instrument, several instruments made by different manufacturers, or resources to service your entire laboratory, we have a solution for you. We have support plans for all equipment and supplies regardless of manufacturer. Let our expertise compliment yours.
- Simplify Service:
Tap into our expert resources, tools, and dedicated professionals to multiply the resources available to your lab. We will collaborate with you to build a maintenance strategy that leverages the best combination of services to meet your unique needs.
- Reduce Costs:
In addition to services related to a single instrument, we offer programs to service multiple instruments, regardless of manufacturer, that can deliver significant cost savings. We can maximize your investment in service and enhance productivity by consolidating service and support to a single point of contact.